SECTOR: RETAIL
When each store is a world of its own, yet they all face the same challenges
Each point of sale has its own dynamics: some are in city centers, some in malls, others in smaller towns. Different realities, but the same problems: constant turnover, demotivated teams, and managers with no leadership training.
Stores operate under high pressure with demanding targets. While you try to figure out what’s happening in each location, talent leaves without warning. The result? A lack of continuity, low productivity, and a constant feeling of always reacting instead of preventing.
How can you get ahead of turnover, improve in-store leadership, and align the culture across all locations?
Main Pain Points
Constant attrition that undermines stability
- Retail turnover reaches 60% annually, one of the highest rates in the job market.
- The cost of replacing an employee is 50-60% of their salary, factoring in training, lost knowledge, and decreased productivity.
- 55% of retail employees cite lack of growth opportunities as the main reason for leaving.
Disconnected stores and leadership
- 62% of in-store employees feel management doesn’t understand their day-to-day reality, reducing motivation and commitment.
- 45% of retail teams say communication between stores and headquarters is insufficient, leading to a sense of isolation.
- In-store employees have 35% less access to internal development opportunities, which affects retention.
Managers without training, teams without motivation
- 75% of managers in retail were promoted internally without leadership training, affecting team management.
- 50% of retail employees report a lack of feedback and communication with their manager, directly impacting morale and productivity.
- Deficient leadership fosters a tense work climate and increases the risk of absenteeism and turnover.
How we help you
Financial dashboard
Stay ahead of turnover and reduce absenteeism. Get real-time financial indicators on the impact of turnover at each store.
Scientifically-based surveys
Identify the root causes of talent loss and dissatisfaction at each point of sale. Segment by location and employee profile to make better decisions.
LeIA
Train store managers in leadership and team management to improve communication and retention.
AI Assistants
Provide each employee with onboarding, well-being, and daily management support tools, promoting better integration and stability.
RETAIL
BENEFITS of using mentiness
From losing talent without knowing why → to making strategic decisions before problems escalate
Previously, retail turnover reached 60%, with high costs in training and productivity. Now, with our Financial Dashboard, you can predict departures and minimize the impact at each store.
From operational managers with no leadership training → to leaders who motivate and retain teams
Before, 75% of retail managers were promoted without leadership training, impacting morale and retention. Now, with LeIA, managers learn to manage teams, provide feedback, and reduce burnout.
From employees disconnected from the company → to a unified culture across all stores
In the past, in-store employees had 35% less access to development opportunities and felt cut off from management. Now, with our scientific surveys and AI Assistants, you can spot issues at each location and provide tailored support to your teams.
